{"id":740,"date":"2026-03-23T14:13:28","date_gmt":"2026-03-23T12:13:28","guid":{"rendered":"https:\/\/drivers.cargogo.eu\/?post_type=docs&p=740"},"modified":"2026-04-08T19:28:12","modified_gmt":"2026-04-08T16:28:12","password":"","slug":"assistance-in-case-of-accidents-in-eu-countries","status":"publish","type":"docs","link":"https:\/\/drivers.cargogo.eu\/en\/docs\/assistance-in-case-of-accidents-in-eu-countries\/","title":{"rendered":"Assistance in case of accidents in EU countries"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=”” woodmart_inline=”no” text_larger=”no”]<\/p>\n

    \n
  1. Assess the situation and any injuries sustained.<\/li>\n
  2. Immediately notify your assigned manager that urgent medical attention is required. Your manager will direct you to the nearest medical facility.<\/li>\n
  3. Bring your identification documents and insurance policies with you. If you’re unable to find them, please contact the HR department.<\/li>\n
  4. If the situation is critical, call an ambulance (GMP). Provide the location. If needed, describe nearby landmarks (e.g., well-known buildings) to help responders locate you quickly. Don\u2019t hesitate to ask others for assistance if needed.<\/li>\n
  5. Stay calm and apply common sense while waiting for help.<\/li>\n
  6. Present your European Health Insurance Card (EHIC) and ERGO insurance certificate to the healthcare provider.<\/li>\n
  7. If the medical facility requests a letter of guarantee for treatment coverage, promptly inform both your manager and the HR department.<\/li>\n
  8. If you are hospitalized or scheduled for surgery, it is essential to notify both your manager and HR.<\/li>\n
  9. After receiving treatment, send the following details to the HR department via messaging apps (e.g., Viber, WhatsApp): to send the following information to the HR department:<\/li>\n<\/ol>\n

    a. Date, time, and country of the medical assistance;<\/p>\n

    b. Details of the treatment facility;<\/p>\n

    c. Diagnosis;<\/p>\n

    d. Medical documents;<\/p>\n

    e. Receipts and prescriptions.<\/p>\n

    10. If the injury is minor, please visit the HR department upon returning from your assignment.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_row][vc_column][vc_column_text css=”” woodmart_inline=”no” text_larger=”no”] Assess the situation and any injuries sustained. Immediately notify your assigned manager that urgent medical attention<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"footnotes":""},"doc_category":[122],"doc_tag":[],"class_list":["post-740","docs","type-docs","status-publish","hentry","doc_category-accidents-incidents-and-safety"],"year_month":"2026-06","word_count":236,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admins","author_nicename":"admins","author_url":"https:\/\/drivers.cargogo.eu\/en\/author\/admins\/"},"doc_category_info":[{"term_name":"Accidents, Incidents and Safety","term_url":"https:\/\/drivers.cargogo.eu\/en\/docs-category\/accidents-incidents-and-safety\/"}],"doc_tag_info":[],"yoast_head":"\nAssistance in case of accidents in EU countries - Knowledge Base for Drivers | cargoGO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/drivers.cargogo.eu\/en\/docs\/assistance-in-case-of-accidents-in-eu-countries\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance in case of accidents in EU countries - Knowledge Base for Drivers | cargoGO\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text css=”” woodmart_inline=”no” text_larger=”no”] Assess the situation and any injuries sustained. Immediately notify your assigned manager that urgent medical attention\" \/>\n<meta property=\"og:url\" content=\"https:\/\/drivers.cargogo.eu\/en\/docs\/assistance-in-case-of-accidents-in-eu-countries\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowledge Base for Drivers | cargoGO\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T16:28:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/drivers.cargogo.eu\/wp-content\/uploads\/2026\/04\/logo-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/drivers.cargogo.eu\\\/en\\\/docs\\\/assistance-in-case-of-accidents-in-eu-countries\\\/\",\"url\":\"https:\\\/\\\/drivers.cargogo.eu\\\/en\\\/docs\\\/assistance-in-case-of-accidents-in-eu-countries\\\/\",\"name\":\"Assistance in case of accidents in EU countries - Knowledge Base for Drivers | cargoGO\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/drivers.cargogo.eu\\\/#website\"},\"datePublished\":\"2026-03-23T12:13:28+00:00\",\"dateModified\":\"2026-04-08T16:28:12+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/drivers.cargogo.eu\\\/en\\\/docs\\\/assistance-in-case-of-accidents-in-eu-countries\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/drivers.cargogo.eu\\\/en\\\/docs\\\/assistance-in-case-of-accidents-in-eu-countries\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/drivers.cargogo.eu\\\/en\\\/docs\\\/assistance-in-case-of-accidents-in-eu-countries\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0413\u043b\u0430\u0432\u043d\u0430\u044f\",\"item\":\"https:\\\/\\\/drivers.cargogo.eu\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Docs\",\"item\":\"https:\\\/\\\/drivers.cargogo.eu\\\/docs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Assistance in case of accidents in EU countries\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/drivers.cargogo.eu\\\/#website\",\"url\":\"https:\\\/\\\/drivers.cargogo.eu\\\/\",\"name\":\"Drivers' portal | Cargogo\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/drivers.cargogo.eu\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/drivers.cargogo.eu\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/drivers.cargogo.eu\\\/#organization\",\"name\":\"\u041f\u043e\u0440\u0442\u0430\u043b \u0434\u043b\u044f \u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439 | Cargogo\",\"url\":\"https:\\\/\\\/drivers.cargogo.eu\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/drivers.cargogo.eu\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/drivers.cargogo.eu\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/logo_696x696.png\",\"contentUrl\":\"https:\\\/\\\/drivers.cargogo.eu\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/logo_696x696.png\",\"width\":696,\"height\":696,\"caption\":\"\u041f\u043e\u0440\u0442\u0430\u043b \u0434\u043b\u044f \u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439 | Cargogo\"},\"image\":{\"@id\":\"https:\\\/\\\/drivers.cargogo.eu\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Assistance in case of accidents in EU countries - Knowledge Base for Drivers | cargoGO","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/drivers.cargogo.eu\/en\/docs\/assistance-in-case-of-accidents-in-eu-countries\/","og_locale":"en_US","og_type":"article","og_title":"Assistance in case of accidents in EU countries - Knowledge Base for Drivers | cargoGO","og_description":"[vc_row][vc_column][vc_column_text css=”” woodmart_inline=”no” text_larger=”no”] Assess the situation and any injuries sustained. Immediately notify your assigned manager that urgent medical attention","og_url":"https:\/\/drivers.cargogo.eu\/en\/docs\/assistance-in-case-of-accidents-in-eu-countries\/","og_site_name":"Knowledge Base for Drivers | cargoGO","article_modified_time":"2026-04-08T16:28:12+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/drivers.cargogo.eu\/wp-content\/uploads\/2026\/04\/logo-1.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/drivers.cargogo.eu\/en\/docs\/assistance-in-case-of-accidents-in-eu-countries\/","url":"https:\/\/drivers.cargogo.eu\/en\/docs\/assistance-in-case-of-accidents-in-eu-countries\/","name":"Assistance in case of accidents in EU countries - Knowledge Base for Drivers | cargoGO","isPartOf":{"@id":"https:\/\/drivers.cargogo.eu\/#website"},"datePublished":"2026-03-23T12:13:28+00:00","dateModified":"2026-04-08T16:28:12+00:00","breadcrumb":{"@id":"https:\/\/drivers.cargogo.eu\/en\/docs\/assistance-in-case-of-accidents-in-eu-countries\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/drivers.cargogo.eu\/en\/docs\/assistance-in-case-of-accidents-in-eu-countries\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/drivers.cargogo.eu\/en\/docs\/assistance-in-case-of-accidents-in-eu-countries\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0413\u043b\u0430\u0432\u043d\u0430\u044f","item":"https:\/\/drivers.cargogo.eu\/en\/"},{"@type":"ListItem","position":2,"name":"Docs","item":"https:\/\/drivers.cargogo.eu\/docs\/"},{"@type":"ListItem","position":3,"name":"Assistance in case of accidents in EU countries"}]},{"@type":"WebSite","@id":"https:\/\/drivers.cargogo.eu\/#website","url":"https:\/\/drivers.cargogo.eu\/","name":"Drivers' portal | Cargogo","description":"","publisher":{"@id":"https:\/\/drivers.cargogo.eu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/drivers.cargogo.eu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/drivers.cargogo.eu\/#organization","name":"\u041f\u043e\u0440\u0442\u0430\u043b \u0434\u043b\u044f \u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439 | Cargogo","url":"https:\/\/drivers.cargogo.eu\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/drivers.cargogo.eu\/#\/schema\/logo\/image\/","url":"https:\/\/drivers.cargogo.eu\/wp-content\/uploads\/2026\/04\/logo_696x696.png","contentUrl":"https:\/\/drivers.cargogo.eu\/wp-content\/uploads\/2026\/04\/logo_696x696.png","width":696,"height":696,"caption":"\u041f\u043e\u0440\u0442\u0430\u043b \u0434\u043b\u044f \u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u0439 | Cargogo"},"image":{"@id":"https:\/\/drivers.cargogo.eu\/#\/schema\/logo\/image\/"}}]}},"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/drivers.cargogo.eu\/en\/wp-json\/wp\/v2\/docs\/740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drivers.cargogo.eu\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/drivers.cargogo.eu\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/drivers.cargogo.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/drivers.cargogo.eu\/en\/wp-json\/wp\/v2\/docs\/740\/revisions"}],"predecessor-version":[{"id":1452,"href":"https:\/\/drivers.cargogo.eu\/en\/wp-json\/wp\/v2\/docs\/740\/revisions\/1452"}],"wp:attachment":[{"href":"https:\/\/drivers.cargogo.eu\/en\/wp-json\/wp\/v2\/media?parent=740"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/drivers.cargogo.eu\/en\/wp-json\/wp\/v2\/doc_category?post=740"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/drivers.cargogo.eu\/en\/wp-json\/wp\/v2\/doc_tag?post=740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}